Gwen, Boise, ID

It’s ok, at 85 this a.m.! I did want to let you know what a fantastic job Ron did. He is a stand up guy! Can’t say enough about his patience, commitment, customer service, knowledge, etc.. Almost makes one wish their spa needs servicing so he’ll come back!

Felicity Boise, ID

Jeff is an honorable man he does what he says he's going to do and he does it well. My parents bought a house with an inground pool and separate spa my cousin who was the realtor joked that she sold them a lemon of a house but a really good home warranty. My father has had 2 strokes and 1 cardiac arrest episode behind the stress and trying to fix the pool/spa and the items in the house that we're conveniently missed during the inspection. The owners closed down the pool for winter the day of the house closing, we found out why that following spring when we determined that the lines for the skimmer had leaks because of trees planted above them. To save money my father took on a lot of the tasks himself and went with what turned out to be subpar service providers when he couldn't. He is a do it your self man in his late 60's with a bad heart, retired military to the core not being able to take care of his home drives him mad. After speaking with Jeff several times I convinced my dad to give him a try and let him replace the 30 year old heating system. Jeff was there when he said he was going to be there he brought the equipment he said he was going to bring, he installed it in the amount of time he specified and we have been swimming in a warm pool and soaking in a hot spa every day since. Compared to other company's; Jeff does the work so you don't have to worry about Tweedle Dee and Tweedle Dum coming out and spending four hours a day for 2 weeks then vanishing for another 2 weeks because they couldn't figure out a solution to fix a problem( true story). He gave us a fair price on the product and excellent price on the labor, we are AquaPro all the way nobody else will work on this system. And he was super kind and patient with my dad when he wanted to poke his nose in and offer assistance. Thank you Jeff!

Jeff Rust, Hailey, ID

Hey guys, I wanted to let you know that Bill has been AWESOME in dealing with our spa maintenance. He has been VERY thorough with his follow up, and I can tell that he wants to do a great job. I really appreciate the service. Keep up the great work guys!

Jill Giese, Boise, ID

Just spent some time soaking in my newly repaired hot tub (remember that used one I was complaining about a while back??)!! Anyway, thanks to Aqua Pro Spa & Pool Inc., and Ron Griffiths (repair tech), it is working perfectly! Now I just need to go to their website http://www.aquaprospas.com/ and learn how to take care of it…

Bruce Tidwell, Sun Valley, ID

Everything went extremely well! Your repairman was quick and friendly. I was really satisfied with the price. and it was great timing too, we could watch 2 bull elk butt heads while soaking the next morning.

Kris Miller

“Thanks for great service & keeping our hot tub ready & warm so we can enjoy family/friends throughout the holidays.”

Daren, Boise, ID

i Ron – I filled the tub last Sunday afternoon and everything seems to be running properly with NO LEAKS! Thanks for your professionalism in getting the job done properly. Thanks again.

Elizabeth, Ketchum, ID

“We love our Aqua Pro Spa and Pool hot tub. The tile and craftsmanship are beautiful and the service is excellent.” Thanks for coming out yesterday…we’re back in action.

Chuck W., Boise, ID

Hi, Ron (Boise staff of Aqua Pro) solved a 3-year old problem that escaped the skill set of 2-other local spa tech’s. I was billed about $1k to solve this problem (replaced mother board, 2-sensors, circulation pump) by the tech prior to Ron’s visit…and the problem persisted. My spa has been working correctly for 3-weeks now and I am confident the water temp will be a steady 104 when I want to use it. I met the people at Aqua Pro at the local Home Show and was impressed with the conversation. I would recommend this vendor.

Sarah McClendon in Boise, ID

They were quick, they gave me options, and they showed up when they said they would. Also they were very easy to communicate with either by phone or email. They also communicated very well with each other I never had to repeat my story each time I spoke to a different technician in the field or the person in the store

Melissa and Dean Martin in Eagle, ID

Great customer service, professional and informative

Jeff Bruner, Ketchum, ID

To the staff at Aqua Pro - I want to thank you for a job well done! I appreciate your work, very impressive!

Ron, Hailey, ID

Hello Jeff, Chrissy, and Aqua Pro Staff - Thank you for the seminar last week on hot tub care. We think we’ve finally figured it out with your help. We’ll also enjoy our gift certificate soon. What a nice bonus to our informative evening. Your special effort was appreciated.

Kris, John, Maddie, Carter and Kinley Miller

Dear Aqua Pro – Thank you for great service, friendly faces and keeping our hot tub ready and warm so we can enjoy family and friends throughout the busy holidays and throughout the year…. As you can see our hot tub is enjoyed by many!!

Michael Sexton

Jeff, you ARE the MAN!!!!

Michael Foley

If you desire extraordinary service and unparalleled quality, there is no other SPA choice than Aqua Pro! I have never had a better product satisfaction or customer service! The 5-star service actually BEGINS with the purchase.

Jackie, General Manager ,Wood River Inn

The staff at Aqua Pro is one of the best I have ever worked with – the knowledge and service they provide has been outstanding.

Troy Quesnal , Lloyd Construction , Hailey, Idaho

Aqua Pro has consistently performed at a level that is both reassuring and refreshing. They have found a way to deliver prompt and professional service at a reasonable price. Whenever a job calls for a spa or custom pool, Aqua Pro gets the call. Thanks for your great service!

Brian Poster , Poser Construction , Ketchum, Idhao

Poster Construction and Aqua Pro have worked together on several spa installations over the past four years. Jeff and Chrissy have demonstrated the type of customer service we expect from our contractor teams. We plan to continue to work with Aqua Pro as they meet the demands for the local clientele.

Bryant Dunn , Sun Valley Outfitters LLC

Thanks so much for your help with the tub. My clients will be very happy to hear it is fixed. You definitely came through for me and I appreciate it!

Bill Phillips , Morgan Stanley/Smith Barney

Thank you for the wonderful service and attention to maintaining our spa. We certainly have enjoyed and benefited by our relationship. We look forward to being up there sooner then later. Make it an EXCELLENT week!

Eric Opple , Sawtooth Auto Sales/Hailey Idaho

I purchased a spa from Aqua Pro in the fall of 2010 and couldn’t be happier with the entire transaction. Jeff, Chrissy, Brad, Sarah and the whole Aqua Pro crew made sure everything was dialed in, set up correctly and were more than fair in their pricing. I had a couple of issues with the spa and the Aqua Pro team got them resolved quickly and continued to follow up months after the original issues were addressed. Aqua Pro is the complete package from sales to service to follow up and I couldn’t recommend them highly enough.